Terms of Use

Last updated: 4 July 2026 — Beta.

These Terms of Use ("Terms") govern your access to and use of the aclRate freight

procurement platform and related websites, applications and services (together, the

"Service"), operated by [LEGAL ENTITY NAME] ("aclRate", "we", "us"). By creating

an account, signing in, or otherwise using the Service you agree to these Terms. If

you do not agree, do not use the Service.

The Service is currently offered as a beta. Features may change, and availability

is not guaranteed.

1. Who may use the Service

You may use the Service only if you can form a binding contract with us and only in

compliance with these Terms and all applicable laws. If you use the Service on behalf

of an organisation, you represent that you are authorised to bind that organisation,

and "you" refers to that organisation.

2. Accounts

• You are responsible for the accuracy of the information you provide and for keeping

your credentials confidential.

• You are responsible for all activity that occurs under your account.
• Notify us promptly of any unauthorised use of your account.

3. Your data and content

• You own your data. As between you and us, you retain all rights to the

shipment histories, carrier prices, and other files and content you upload or

generate ("Customer Data").

• You grant us a limited licence to host, process, and display Customer Data solely

to provide and improve the Service, and as described in our Privacy Notice.

• You are responsible for having the rights to upload Customer Data and for ensuring

it does not infringe the rights of, or contain personal data you are not permitted

to share about, any third party.

4. Acceptable use

You agree not to:

• use the Service in violation of any law or regulation, including competition,

export-control, sanctions, or data-protection law;

• upload content that is unlawful, infringing, or that you are not authorised to share;
• attempt to gain unauthorised access to the Service, other accounts, or our systems;
• probe, scan, or test the vulnerability of the Service except with our prior written

consent;

• interfere with or disrupt the integrity or performance of the Service;
• resell, sublicense, or provide the Service to third parties except as expressly

permitted in your order form or subscription agreement.

5. Decision-support only

The Service produces analyses, recommendations, award plans, savings estimates, and

other outputs to support your procurement decisions. These outputs are estimates

based on the data you provide and the assumptions built into the Service. **They are

not professional, legal, financial, or tax advice, and are not a guarantee of any

outcome or saving.** You are responsible for reviewing, verifying, and deciding on any

award, contract, or action. See the Disclaimer for details.

6. Intellectual property

The Service, including its software, models, templates, and design, is owned by us or

our licensors and is protected by intellectual-property laws. Except for the rights

expressly granted to you, we reserve all rights in the Service. You may not copy,

modify, reverse-engineer, or create derivative works of the Service except as

permitted by law.

7. Fees

Where the Service is provided under a paid plan, fees, billing, and payment terms are

set out in your order form or subscription agreement. Beta access may be provided free

of charge and may be modified or withdrawn at any time.

8. Third-party services

The Service may integrate with or link to third-party services (for example, payment,

authentication, or storage providers). Your use of those services is governed by their

own terms, and we are not responsible for them.

9. Availability and changes

We may modify, suspend, or discontinue any part of the Service at any time, including

during beta. We aim to give reasonable notice of material changes where practicable.

10. Warranty disclaimer

To the maximum extent permitted by law, the Service is provided **"as is" and "as

available"** without warranties of any kind, whether express, implied, or statutory,

including any implied warranties of merchantability, fitness for a particular purpose,

accuracy, and non-infringement. We do not warrant that the Service will be

uninterrupted, error-free, or that outputs will be accurate or complete.

11. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect,

incidental, special, consequential, or punitive damages, or for any loss of profits,

revenue, savings, data, or goodwill, arising out of or related to your use of the

Service. Our total aggregate liability arising out of or related to these Terms will

not exceed the greater of the amounts you paid us for the Service in the twelve months

before the event giving rise to the liability, or [CAP AMOUNT]. Nothing in these

Terms excludes or limits liability that cannot be excluded or limited under applicable

law.

12. Indemnity

You will defend and indemnify us against third-party claims arising from your Customer

Data or your use of the Service in breach of these Terms, to the extent permitted by

law.

13. Termination

You may stop using the Service at any time. We may suspend or terminate your access if

you breach these Terms or if we discontinue the Service. On termination, your right to

use the Service ends; provisions that by their nature should survive (for example,

sections 3, 6, 10–12, 15) survive.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will

provide notice through the Service or by other reasonable means. Your continued use of

the Service after changes take effect constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of [GOVERNING JURISDICTION], without regard to

conflict-of-laws rules. The courts of [COURTS / VENUE] have exclusive jurisdiction,

subject to any mandatory consumer-protection rights you may have in your country of

residence.

16. Contact

Questions about these Terms can be sent to the contact address shown in the app or in

your subscription agreement, or to [LEGAL CONTACT EMAIL].